Katharine C Giovanni : Book Store

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We accept Visa, Mastercard and Discover. To order our products on-line, simply click on the "Add to Cart" buttons next to each product, or you may call us at 631-267-4300 and we'll take your order over the phone.

SHIPPING: All orders will be shipped out within 2-3 business days of ordering. Please remember that if you choose Express Mail option the post office does NOT always guarantee overnight delivery. According to the Post Office, Express Mail normally takes 1- 2 business days. Priority Mail takes 2-3 business days.

If you're looking to learn the basics of thinking like a concierge to deliver great customer service, this straightforward, no-nonsense easy-to-read book is for you!” Tony Hsieh, CEO of Zappos.com

Available Now!
Click here for more information	Going Above and Beyond, by Katharine C. Giovanni Cover Price: $17.95 Our Price: $15.95

Your Concierge Manual is fantastic. Thank you so much for writing it!!!! I waited breathlessly for 3 weeks for it to get to Australia and I must have read it 4 times in the past week. It really confirms the direction I’m taking and is full of fantastic ideas. Thank you for being so willing to share your experience and knowledge." Kate Gomsi, The 25h Hour

HARDCOPY VERSION
Click here for more information	The Concierge Manual, Revised Third Edition by Katharine Giovanni $24.95 (regularly $29.95) Written by industry expert Katharine Giovanni, this extraordinary guide provides all the tools you need to create a successful concierge, lifestyle management, errand service or personal assistant company.

NOW AVAILABLE AS A DOWNLOADABLE E-BOOK!!!!
	$19.95 Once you purchase the E-book, the PDF will automatically download to your computer.

Katharine is a contributing author to the following books
	101 Great Ways to Improve Your Life: Volume 3 By David Riklan To get more information, or to purchase this incredible book, please go to: http://www.1shoppingcart.com/app/?Clk=1803373
	Inspiring Hope: Stories of Hopeful Living for More Success by Dr. Thom A Lisk To purchase this book, please visit Dr. Lisk's website: http://www.terrificspeakers.com/html/books.html

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