To contact Katharine, please click here.
“When you envision a plan to make a difference in the lives of people daily, you want to be at the feet of great wisdom, honesty and integrity. Katharine has been an excellent teacher, mentor and encourager to me in my business start-up several years ago, as well as recently as I was “polished” by finally taking her class. Katharine sets the standards we in the same industry should follow. She becomes kindred spirits with her students, being “candidly real” and passing on life lessons to assist in the measure of success. I have worked with her personally one on one to seek out direction, as well as I am a proud graduate of Triangle. Sharing information to help others become a star in their own right… PRICELESS!” Earlena Morris, TIME AVE, Bakersfield, CA
“Thank-you, Katharine, the seminar was incredible. Your presentation is entirely credible, easy to follow and time extremely well-spent.” Ellen Pfeiffer, San Antonio, TX
“I have just completed the Quick Start program with Katharine Giovanni from Triangle Concierge and it was much, much more than I expected. Katharine is a true professional and incredibly knowledgeable about the concierge industry. She has this intuitive way of directing your ideas to develop a sound business concept that fits your personal desires and goals, furthermore the material provided outlines all that is needed to structure your business. When I arrived I had a number of scattered ideas and feelings about starting my business, throughout the day Katharine managed to take my ideas and encapsulate concise and exciting options available. As well as providing sound business advice, Katharine also provided genuine support and guidance to help me believe in myself. The Quick Start Program is a great investment to anyone seeking to start a new business, and or to enhance their current business. The whole experience was inspiring and powerful, it has enriched my professional life and gave me the courage to pursue my passion. Thank you, Katharine!” Denise BW Christopher, Just Breathe, A Travel Lifestyle Concierge Company, Calgary, Alberta, Canada
“No matter what you had charged for our one-on-one workshop, the benefits and inspiration far outweighed the investment. I don’t know how to thank you except to excel to your level of service and happiness. You have definitely set us up for success! One of the very first things you said to us is and will be the thing I keep coming back to for years to come. You explained to us that we are already “successful” and your analogies to prove it really hit home. Having that paradigm means everything and it allows all else to flow from it. You are the best coach we could have asked for. Thank you!” Robert and Elizabeth Sciolino, Cape Coral, FL
“Thank you so much for the one on one training in Raleigh, North Carolina. The opportunity to work with you was wonderful! You listened to all of my ideas and helped me develop them into a business plan. Working with you I was able to develop a niche that is the first in America! I would highly refer you to anyone who wants to start a concierge business (that is anyone but my competitors).” Dantzler Brunswick, A Hand In Time, Cincinnati, Ohio
“Thank you for providing one of the most motivational and interactive workshops I have ever attended. I also want to thank each of the participants in the November 2005 workshop for their honesty and candor. This feedback along with you made the over all experience- EXCELLENT! Both you and Ron show a true interest in our success.” Wally Brown, B2 Concierge and Errand Service, LLC, Atlanta, GA
“I can’t say enough wonderful things about Triangle Concierge. I spent 20 years as an executive assistant in the legal and medical communities and finally decided that if I applied my educational and practical experience to building my own business I would be very successful. Well, fast forward almost two years and I am extremely happy to state that with Triangle’s incredible resources and a lot of tenacity, I have been able to achieve my dreams of business success. Your books, seminars and motivation are the main components necessary to succeed in our industry. Initially, I purchased another “concierge how to” book and was, fortunately, given your guide as a gift and I must admit it was one of the best gifts I have received. I will never be able to thank you enough for assisting me in achieving my dreams. With your leadership and resources, I know that ExecuStaff will continue to thrive. Anyone who is thinking of starting/expanding a concierge/virtual assisting business must take the time to study your methods. You have the proven skill set to put anyone considering joining this industry on the path to success. Triangle Concierge proves that even in our current economy, our services are not only needed but absolutely necessary and welcome. Thank you Katherine and Ron for making ExecuStaff the success it is today!!! You are an undeniable asset to our industry. Keep up the great work. We wouldn’t be where we are today without your leadership.” Jacqueline Butler, ExecuStaff Concierge Services, LLC
“Just a short note to tell you how much I enjoyed reading your book “The Concierge Manual”. I am on vacation in Ellicottville N.Y. and I started to read your book on Sunday evening. I completed your book, front to back in only two days. Katharine, your book is by far the only book that I have read cover to cover with the exception of the Bible. Your style of writing made me feel like you were in the room talking to me. I am now in the process of reading your book again so that I can implement your advice and techniques into my business plan.” Scott A Davis, 3Sixoh!
“It was an absolute pleasure meeting you. Your knowledge and guidance has opened my eyes to the concierge industry. Your training was a wealth of knowledge and I am glad to have been able to participate. You are a true industry leader and I plan to take the information I learned from your class to take me to the next level in my current position. After your class, I updated my job description and saw my full potential as an Executive Assistant/ Personal Assistant/Corporate Concierge/ soon to be office manager. I will wear many hats in this company but I am up for the challenge. I submitted this to my supervisor as an update to my review and I hope they will also see my true potential. Thank you again for the wonderful class. Let’s keep in touch.” Christina Honda
“It was a pleasure meeting both you and Ron this past week. Your seminar was very informative and you delivered the information in such a warm, friendly, and non-intimidating way, that you actually gave me the courage to move forward. Thanks for having confidence in me! I look forward to speaking to you in the near future.” Anne Mastropierro, Chores Galore and More
“It was certainly a pleasure meeting you. Initially, I arrived at your seminar with an open mind. I knew I had the skills, although I was unsure about the niche I wanted to pursue in the concierge business. After your seminar, I came up with so many new ideas! Thank you for your invaluable wisdom, professionalism and genuine kindness. I look forward to meeting you again in the future.” Nadine Perlin, CEO & Founder, The Perlin Group
“Katharine teaches you how to really LISTEN and get what you deserve out of life. This book is groundbreaking – grab it now!” Debbie Allen, author of Confessions of Shameless Self Promoters
“Katharine Giovanni is a radio favorite among listeners. Her upbeat yet personal delivery will enable all to find the voice within. Katharine is ear candy for listeners that have been broken in spirit … her progressive ideas will illuminate all to get in tune with their intuition.” XM Satellite Radio, Shades of Gray
With one month behind my Triangle Workshop experience, I thought a brief update might be appropriate. Though I had done some homework concerning the errand/concierge field prior to attending your workshop, I had no idea what was ahead of me until that participation. The depth and breath of the learning from that experience was more than expected and for that I thank you. Your knowledge, experience, insight and the “positive approach to life” can only be understood and appreciated by participating in the workshop. For a solid month now, I have referred almost daily to the workshop workbook, the several handouts, your book and my copious notes and still feel like I have so much to learn and prepare for before my first client says “thanks for the superior service!” Dick Hendricks, Palatine, IL
“I have read your manual on starting your own concierge business. Let me tell you – it was wonderful. The examples and all of the tried and true advice made sense. I have read too many home business books that are too general, even if the table of contents suggests otherwise. So thank you for putting together exactly what I needed. Thanks again for a wonderfully written “How to…” guide. It made it easy to get started.” Carla Mandell, Spirit Concierge
“Katharine, I received the manual the day after I ordered it , which was great because I was anxious to get it. Once I picked it up, I could not put it down until I finished. I was extremely pleased and excited about the contents of the manual. You thought of everything! Now thanks to you, I have a more focused vision of what I want to do and how to go about getting there. It is the ONLY manual I have recommended for those thinking about starting a concierge service. Thank you for providing such an excellent and thorough source of information for those of us struggling to find material for this business.” Ineavelle Middleton, Middco Go-For Services
“Your book is detailed and easy to understand and serves as a model for other young business entrepreneurs. Outstanding and fantastic job!!!!! Thank you.” Dennis Awen, California
“I read your book from cover to cover and thoroughly enjoyed it. You have done a magnificent job highlighting all the ins and outs of this business.” Grace Howes, North Carolina
“Really want to thank God for choosing you to be the forerunner in the concierge business. The information that you have in your book was so helpful. I was able to focus and get a better insight on the business by following the guidelines that you set in place.” Christopher Scott, Point of Contact, Nashville, TN
“I read your book and found it very insightful, educational, and instructional. It played a tremendous role in laying down some of the ground work and planning for our “soon to be launched” endeavor. Thanks again!” Bernard L. Lewis, Synergee LLC, New York
“I have recently ordered your Concierge Manual and am learning so much, which is extremely informative and more useful than I could have hoped. Thank you sharing your expertise with the rest of us. You are certainly a role model and mentor to this new growing field. Thank you!” Jennifer Stoops, Florida
“I received my manual—and I am well pleased! It is full of vital information, some things I never considered or thought of. Thank you again for writing such a well informed manual.” Joyce Thomas, California
“Purchasing your manual and contracts has been by far the best investment we have made into our business! Thank you so much for the invaluable information and all the support you have given us! It is nice to know there still is service after the sale.” Steven Meyer, Ohio
“Thanks so much! I enjoyed the seminar and the participants. As I mentioned to you at the networking dinner, I found you to be a sincere, honest person who has demonstrated an incredible gift of helping others follow their passion and succeed in their own business – there aren’t many people in the business world today who are willing to give so freely of their knowledge and talent to mentor others. On behalf of them and myself —- thank you!” Cynthia B. Campanella, Newark, DE
“Thank you for providing one of the most motivational and interactive workshops I have ever attended. I also want to thank each of the participants in the November 2005 workshop for their honesty and candor. This feedback along with you and Connie made the over all experience- EXCELLENT! Both you and Connie show a true interest in our success.” Wally Brown, B2 Concierge and Errand Service, LLC, Atlanta, GA
“I would like to show my appreciation to you on so many levels, but first let me thank you for putting together, The Concierge Manual — thank you!!! This easy to read guide is so thorough and complete that it almost leaves nothing more to do except research vendors and get started. I feel more confident than ever about starting my own concierge business and realize that knowledge is power – and the key to success. Secondly, I loved your book, God, is that You? It truly inspired me and confirmed that God is alive within each of us and when we surrender to that truth, you experience the joy of living. I am now experiencing that joy. Finally, kudos for such a great workshop. The three-day workshop gives you the boost you need to get up, get out, and get started – while having the knowledge and confidence of knowing that you will truly succeed. Thanks for sharing your knowledge in so many ways.” Maureen Mitchell, SourceOne Concierge, Inc., Tampa Bay, Florida
“Thank you for the fabulous workshop. I came home and have not stopped yet! The motivation you provided is just what everyone needs who is serious about going “over the top” with their new business ventures. Connie was great. The two of you together are a perfect complement for each other! Thank you again.” Melissa Gilbert, Concierge702, Las Vegas, NV
“Thanks for a valuable seminar. I learned so much about starting my business, Alpha-Omega Concierge that I now proceed with confidence towards success! While the opportunity to meet and make a dozen industry contacts was great, the information about insurance was worth the price of admission alone! I would recommend this to anyone considering a career in this growing service area. Let me know if you expand your course selection as I am sure you have much more to offer.” Margaret Mace, Alpha-Omega Concierge, Chester Springs, GA
“Katharine, thank you for your very thoughtful emails and of course for teaching an extraordinary course. I taught a course previously and know that we are all looking for feedback on what worked and what didn’t. Katharine, don’t change a thing. In my humble opinion, you’ve obviously polished areas of the course over time and it all worked fine. It was certainly a joy to attend, your information was current & accurate and well thought out, your presentation style kept everyone attentive and of course the food service was outstanding. As I mentioned to you before we departed, Connie’s session was a very pleasant surprise and getting the group together for dinner is a good networking opportunity. Katharine, it was a pleasure to meet you, Ron and Connie and wishing you all the very best for continued success, health and happiness during this Christmas season and in the New Year.” Vince Caputo, Coral Springs, FL
“I just wanted to write and say how much I enjoyed the training session.The course content complimented the concierge manual. Katharine, you gave a lot of valuable information in such a short period of time. The training content, the location, the food was exceptional. I especially enjoyed meeting your husband Ron and Connie and her husband at the dinner. Many, many thanks for all your help. Keep up the good work.” Robin Williams, Mountaintop, PA
“I just wanted to drop you a note to tell you how much Lori and I enjoyed your seminar. It was very informative and we are extremely anxious to get started. We are also enjoying the newly formed friendships with others who were in the class. Thank you again for the seminar. We will keep in touch to let you know what’s happening in our ‘new’ lives.” Amy Johnson, Cornerstone Concierge, Columbus, OH
“I want to tell you that I truly enjoyed my time with you and Connie during your workshop. Thank you, both, for your openness and candor. I felt that all of the attendees were at ease, most comfortable, and therefore better able to FOCUS on their new journey!!! Thanking you a million times and proud to be prosperous!” Lisa Bovee, Key Concierge of Austin
“The workshop was excellent – I enjoyed the contents and the presentations by you and Connie equally. This was an investment I wanted to make in myself – I feel the return benefits already. With the motivation and tools I received, I look forward to beginning this venture with enthusiasm.” Rozanne Cifaldi, Wadsworth, IL
“What a wonderful experience!. The training was informative as well as motivational. Now we are off and running with a wealth of knowledge. Everyone that attends the training program has an advantage in the concierge business. I feel like we have been taught by the best and most experienced person in this field. Thanks for taking such good care of us; the food and the facility were first class.” Lori Scott, Delaware, OH
“It was wonderful meeting you and Ron. I returned home energized, excited, and ready to step up the pace on my new path. Your workshop was just awesome and it affirmed that we are on the right path along with receiving a clearer picture on our direction.” Bonnie Brickman, Concierge-In-Action, Deerfield, IL
“The workshop was excellent – I enjoyed the contents and the presentations by you and Connie equally. This was an investment I wanted to make in myself – I feel the return benefits already. With the motivation and tools I received, I look forward to beginning this venture with enthusiasm.” Rozanne Cifaldi, Wadsworth, IL
“As always I enjoyed the newsletter. The inspirational messages are really wonderful. I actually had someone tell me the other day that they couldn’t see me being able to make a living in the concierge/errand business. I didn’t respond, but it sure made me even more determined. I also recently purchased your book and wasted no time in reading it. I refer back to it so often that I actually have some of the page numbers memorized of where the information is I’m looking for. Thanks again for all of the support and encouragement you give to those in this industry.” Kelli Barr, St. Petersburg, FL
“Thank you for such an enlightening workshop! It was so refreshing to attend a training session and walk away with a wealth of knowledge and new ideas. I left with a new commitment and enthusiasm for growing my business. I just wish I had attended this workshop earlier in my start-up; it would have saved me some initial mistakes as well as money. Continued success to you and Ron.” Barbara Betti, At Your Service Atlanta, Smyrna, GA
“Thank you so much for such a wonderful, informative and engaging seminar. It was exactly what I needed to know. Thanks for being so available to help us as we pounce upon this new endeavor. I think this was very well communicated to all. The support is very appreciated.” Jillian Quist, Chapel Hill, NC
“I just wanted to thank you for such an inspirational workshop. I wasn’t exactly sure what to expect from the class when I first arrived. Upon leaving, I now feel a whole new drive in running my business. Your class provided Contessa Concierge with new direction for implementing success. I will continue to update you on all the manifestations of Contessa Concierge. I especially enjoyed how you catered to each of your students needs. I feel like you gave me some wonderful ideas specific to Contessa Concierge. I look forward to hearing more of your seminars. I wish you continued success.” Katrina Barish, Contessa Concierge, Oakwood, GA
“It was an amazing new experience to attend your concierge workshop! It is rare indeed to find knowledge of both the practical and theoretical in one workshop. I was very pleased with the opportunity to interact with a group of professionals who enjoyed sharing as much as learning. Perhaps the greatest gift of the workshop for me was finding another professional who values the need for bringing “oneness” to our and others lives. As we continue to promote and provide our Lifestyle Management services, we have an opportunity to bring good things to ourselves and others. Thank you for your passion for what you do and for sharing that passion with our class. I hope to visit with you again in the future.” Jackie Farley, Wise Women 4 Hire, Oklahoma City, OK
“I just want to say that you are a blessing. Before I contacted you last year and purchased your book their was little out there about the industry. But your book is the bible on starting a concierge company. When I speak to people about my company or the industry in general they say wow you really have done your research. That’s when I tell them about your book. I wish both you and Ron continued success in all future endeavors. In addition I look forward to taking your training courses and meeting face to face.” Chay Turner, Cater 2 U Concierge, Matteson, IL
“One of the best seminars I have attended to date! Katharine you and Connie are truly inspirational. Keep spreading it around!” Cassandra Harris, President & Co Founder VIP ERRANDS, Houston, TX
“I wanted to tell you that I found your workshop to be a wonderful experience. Although I had purchased your platinum package, the workshop drove it home for me. And meeting 22 other people who are jumping in the pool with me was great! That alone was worth the trip. I found your workshop to be well organized, professional and upbeat. I left Raleigh with an energy I have not felt in a long time. Thanks!” Beverly Shread, Prestige Concierge, Baton Rouge, LA
“Katharine, WOW! The Concierge Workshop this week was excellent! I can’t thank you enough for the wealth of information you provided. This workshop exceeded every expectation I had and I now feel prepared to make The Perfect Solution a success. Thanks again!” Kathy Strukel, The Perfect Solution, Elkhart, IN
“Thank you so much for your fantastic workshop. I am grateful for the resources you’ve provided. I know I would have been stumbling around for some time trying to figure things out. You covered things that I had not even thought about yet, and now I don’t have to find out about them the hard way. Connie’s presentation was also wonderful. She was so entertaining and refreshing. Already I am working on getting rid of the negative things in my life and developing my positive affirmations. I learned so much from both you and Connie, and I believe that I have made some invaluable contacts that I hope will be a good source of support and encouragement as I grow my business. On my trip home I was also able to read your book God is That You? I thought it was very inspiring and hopeful. I was actually on the verge of tears at several points because of the powerful stories and the possibilities your message brings. While I need to work on my doubts, I am confident that I can achieve the thin things you promise in your book. Thank you for writing it.” Cindy McKinney, Time to You, Inc., Boise, Idaho
“Katharine, what a wonderful workshop presented in Raleigh. The detail mentoring and information which was presented is priceless. I truly am now part of the explosion that is happening in the concierge industry. I will be sending all of my employees to your consultation firm. Triangle Concierge has indeed set the standard for training in the Hospitality & Concierge field, every business needs to get on board with Triangle Concierge Training, you have something extra that you impart to your students that money will never be able to buy. Thank you!” Travis Walker, T&J Concierge Company
“Just a note to say thank you for the wonderful training on Wednesday and Thursday. Before my business partner, Bonnie, and I came we had so many questions regarding vendors, services, pricing, etc. etc. etc. We didn’t do a lot of things we knew that had to be done until we had sat through your training. You went over everything so thoroughly. Now it’s just up to us to put it all together and tweak it for our business down here in Orlando. The meetings were wonderful. We are planning to see you in August. Thanks again.” Lana, Magical Concierge, LLC, Orlando, FL
“I would like to congratulate you on a wonderful and successful workshop. Your workshop was the best experience, time and money I have ever spent. One that I will always remember and cherish. I can’t wait until August when we meet again. And to Ron Giovanni, though you where not there physically your presence was felt through your wonderful wife… Thank You and hope to see both of you in August.” Santeina M. Leslie, Charlotte NC
“I just wanted to stop and say thank you for your help and great information when we began our courier/concierge business. We are now receiving steady business and have several corporate clients. Our income in the business since last year has now doubled and on the rise. Our website is moving up in the ranks however slowly but moving. If not for God and people like you our business would not be where it is today. Thank you again!” Jeff and Mindy Kammerdiener, Errands For All
“Both Doug and I have not stopped talking about the inspiration of your workshop. We are attacking our local market with gusto using all the valuable direction and philosophies shared by you. We have our positive energy fueling our every move… and are grateful for the priceless insight we were able to glean from you. Your presentation and support are greatly appreciated” Laura McCuen, Unlimited Indulgence, Inc. Greenville, SC
“I wanted to take a moment to let you know that I very much appreciated your training last week in Raleigh. Having the opportunity to share insights and hear some of the dos and don’t really has helped me hone down on aspects of the business I need to focus my attention on. Again thank you for your time and if there is anyway I can be of assistance to you please let me know.” Elizabeth Arroyave-Pitts, Lifestyle Concierge Services, Inc.
“As I sit here on the plane with my head filled with so many wonderful things……I was trying to think of the right words to express my experience of the past three days…Hum? I don’t think I can put to words through a email to tell you how grateful I am! I learned so much valuable information and met some people who I feel I will be life long contacts. You also managed to show me just how much I have accomplished!! For that I thank you more then I could ever say or show!!!! Thank you again for all your knowledge and hard work it is truly and greatly appreciated.” Lisa Moholt, Fairfield County Task Masters, LLC, New Canaan, CT
“Just a quick note to say thank you for all the valuable information you taught us at the September 2004 workshop. We are truly grateful for the wealth of knowledge and experiences you shared with us. You made a significant impact on us, and that in turn caused us to approach our business with the winning attitude we needed.” Selman and Scott Elite Concierge Services, Lawrenceville, GA
To read more client endorsements, please click here.
