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"When you envision a plan to make a
difference in the lives of people daily, you
want to be at the feet of great wisdom,
honesty and integrity. Katharine has been an
excellent teacher, mentor and encourager to
me in my business start-up several years ago,
as well as recently as I was "polished" by
finally taking her class. Katharine sets the
standards we in the same industry should
follow. She becomes kindred spirits with her
students, being "candidly real" and passing
on life lessons to assist in the measure of
success. I have worked with her personally
one on one to seek out direction, as well as
I am a proud graduate of Triangle. Sharing
information to help others become a star in
their own right... PRICELESS!" Earlena Morris, TIME AVE, Bakersfield, CA
"Thank-you,
Katharine, the seminar was incredible. Your
presentation is entirely credible, easy to
follow and time extremely well-spent."
Ellen Pfeiffer, San Antonio, TX
"I have just completed the Quick Start program with Katharine Giovanni from Triangle Concierge and it was much, much more than I expected. Katharine is a true professional and incredibly knowledgeable about the concierge industry. She has this intuitive way of directing your ideas to develop a sound business concept that fits your personal desires and goals, furthermore the material provided outlines all that is needed to structure your business. When I arrived I had a number of scattered ideas and feelings about starting my business, throughout the day Katharine managed to take my ideas and encapsulate concise and exciting options available. As well as providing sound business advice, Katharine also provided genuine support and guidance to help me believe in myself. The Quick Start Program is a great investment to anyone seeking to start a new business, and or to enhance their current business. The whole experience was inspiring and powerful, it has enriched my professional life and gave me the courage to pursue my passion. Thank you, Katharine!" Denise BW Christopher, Just Breathe, A Travel Lifestyle Concierge Company, Calgary, Alberta, Canada
"No matter what you had charged
for our one-on-one workshop, the
benefits and inspiration far
outweighed the investment. I
don't know how to thank you
except to excel to your level of
service and happiness. You have
definitely set us up for
success! One of the very first
things you said to us is and
will be the thing I keep coming
back to for years to come. You
explained to us that we are
already "successful" and your
analogies to prove it really hit
home. Having that paradigm means
everything and it allows all
else to flow from it. You are
the best coach we could have
asked for. Thank you!" Robert and Elizabeth Sciolino, Cape Coral, FL
"Thank you so much for the one on one training in Raleigh, North Carolina. The opportunity to work with you was wonderful! You listened to all of my ideas and helped me develop them into a business plan. Working with you I was able to develop a niche that is the first in America! I would highly refer you to anyone who wants to start a concierge business (that is anyone but my competitors)." Dantzler Brunswick, A Hand In Time, Cincinnati, Ohio
"Thank you for providing one of the most motivational and interactive workshops I have ever attended. I also want to thank each of the participants in the November 2005 workshop for their honesty and candor. This feedback along
with you made the over all experience- EXCELLENT! Both you and
Ron show a true interest in our success." Wally Brown, B2 Concierge and Errand Service, LLC, Atlanta, GA
"I can't say enough wonderful things
about Triangle Concierge. I spent 20 years
as an executive assistant in the legal and
medical communities and finally decided that
if I applied my educational and practical
experience to building my own business I
would be very successful. Well, fast
forward almost two years and I am extremely
happy to state that with
Triangle's incredible resources and a lot of
tenacity, I have been able to achieve my
dreams of business success. Your books,
seminars and motivation are the main
components necessary to succeed in our
industry. Initially, I purchased another
"concierge how to" book and was,
fortunately, given your guide as a gift and
I must admit it was one of the best gifts I
have received. I will never be able to
thank you enough for assisting me in
achieving my dreams. With your leadership
and resources, I know that ExecuStaff will
continue to thrive.
Anyone
who is thinking of starting/expanding a
concierge/virtual assisting business must
take the time to study your methods.
You have the proven skill set to put anyone
considering joining this industry on the
path to success. Triangle Concierge proves
that even in our current economy, our
services are not only needed but absolutely
necessary and welcome. Thank you Katherine and
Ron for making ExecuStaff the success it is
today!!! You are an undeniable asset to our
industry. Keep up the
great
work. We wouldn't be where we are
today without your leadership."
Jacqueline Butler, ExecuStaff Concierge
Services, LLC.
"Just a short note to tell you how much I
enjoyed reading your book "The
Concierge Manual".
I am on vacation in Ellicottville N.Y. and I
started to read your book on Sunday evening.
I completed your book, front to back in only
two days. Katharine, your book is by far the
only book that I have read cover to cover
with the exception of the Bible. Your style
of writing made me feel like you were in the
room talking to me. I am now in the process
of reading your book again so that I can
implement your advice and techniques into my
business plan."
Scott A Davis, 3Sixoh!
"It
was an absolute pleasure meeting you. Your knowledge and guidance has
opened my eyes to the concierge industry.
Your training was a wealth of knowledge and
I am glad to have been able to participate.
You are a true industry leader and I plan
to take the information I learned from your
class to take me to the next level in my
current position. After your class, I
updated my job description and saw my full
potential as an Executive Assistant/
Personal Assistant/Corporate Concierge/ soon
to be office manager. I will wear many hats
in this company but I am up for the
challenge. I submitted this to my
supervisor as an update to my review and I
hope they will also see my true potential.
Thank you again for the wonderful class.
Let’s keep in touch."
Christina
Honda
"It
was a pleasure meeting both you and Ron
this past week. Your seminar was very
informative and you delivered the
information in such a warm, friendly,
and non-intimidating way, that you
actually gave me the courage to move
forward. Thanks for having confidence
in me! I look forward to speaking
to you in the near future." Anne Mastropierro, Chores Galore and More
"It
was certainly a pleasure meeting you.
Initially, I arrived at your seminar with an
open mind. I knew I had the skills,
although I was unsure about the niche I
wanted to pursue in the concierge business.
After your seminar, I came up with so many
new ideas! Thank you for your invaluable
wisdom, professionalism and genuine
kindness. I look forward to meeting you
again in the future." Nadine Perlin, CEO &
Founder, The Perlin Group
"Katharine teaches you how to really LISTEN and get what you deserve out of life. This book is groundbreaking - grab it now!"
Debbie Allen, author of Confessions of Shameless Self Promoters
With one month behind my Triangle Workshop experience, I thought a brief update might be appropriate. Though I had done some homework concerning the errand/concierge field prior to attending your workshop, I had no idea what was ahead of me until that participation. The depth and breath of the learning from that experience was more than expected and for that I thank you. Your knowledge, experience, insight and the "positive approach to life" can only be understood and appreciated by participating in the workshop. For a solid month now, I have referred almost daily to the workshop workbook, the several handouts, your book and my copious notes and still feel like I have so much to learn and prepare for before my first client says "thanks for the superior service!"
Dick Hendricks, Palatine, IL
"Of
all my guests over the past
year, you are outstanding
through your sincerity and
reality. You are an inspiration
to us all. Please keep up your
work... "
Hawk from the Mind, Body & Soul Network
"I have read
your manual on starting your own
concierge business. Let me tell
you - it was wonderful. The
examples and all of the tried
and true advice made sense. I
have read too many home business
books that are too general, even
if the table of contents
suggests otherwise. So thank you
for putting together exactly
what I needed. Thanks again for
a wonderfully written "How
to..." guide. It made it easy to
get started." Carla Mandell,
Spirit Concierge
"Katharine, I
received the manual the day
after I ordered it , which was
great because I was anxious to
get it. Once I picked it up, I
could not put it down until I
finished. I was extremely
pleased and excited about the
contents of the manual. You
thought of everything! Now
thanks to you, I have a more
focused vision of what I want to
do and how to go about getting
there. It is the ONLY manual I
have recommended for those
thinking about starting a
concierge service. Thank you for
providing such an excellent and
thorough source of information
for those of us struggling to
find material for this
business."
Ineavelle Middleton, Middco
Go-For Services
"Your book is
detailed and easy to understand
and serves as a model for other
young business entrepreneurs.
Outstanding and fantastic
job!!!!! Thank you."
Dennis Awen, California
"I read your
book from cover to cover and
thoroughly enjoyed it. You have
done a magnificent job
highlighting all the ins and
outs of this business." Grace
Howes, North Carolina
"Really want to thank God for
choosing you to be the
forerunner in the concierge
business. The information that
you have in your book was so
helpful. I was able to focus and
get a better insight on the
business by following the
guidelines that you set in
place."
Christopher Scott, Point of
Contact, Nashville, TN
"I read your
book and found it very
insightful, educational, and
instructional. It played a
tremendous role in laying down
some of the ground work and
planning for our "soon to be
launched" endeavor. Thanks
again!"
Bernard L. Lewis, Synergee LLC,
New York
"I have
recently ordered your
Concierge Manual and am
learning so much, which is
extremely informative and more
useful than I could have hoped.
Thank you sharing your expertise
with the rest of us. You are
certainly a role model and
mentor to this new growing
field. Thank you!" Jennifer
Stoops, Florida
"I received
my manual—and I am well pleased!
It is full of vital information,
some things I never considered
or thought of. Thank you again
for writing such a well informed
manual."
Joyce Thomas, California
"Purchasing
your manual and contracts has
been by far the best investment
we have made into our business!
Thank you so much for the
invaluable information and all
the support you have given us!
It is nice to know there still
is service after the sale."
Steven Meyer, Ohio
"A great
investment in my business. I
found the book to be straight
forward and to the point. It is
full of valuable information.
Especially for newbies with lots
of questions. No fluff in this
one. Thank you!" Vikki White,
The Organized Life
"Thank you for your great
book! Event hough some parts of
it have to be a little different
on the way of thinking here in
Denmark, it has saved me from a
lot of guesswork." Jimmy
Therkelsen, Personal Concierge,
Denmark
"I received
my manual from you a couple of
months ago and it has been
fantastic. My partner and I have
a meeting with a property
manager on Tuesday. We could not
have done it without your book!
Tia DeVoll, Hill Country
Concierge
"Thanks so
much for the detailed book. Now,
I am less scared and
more excited! I enjoyed our
conversation, your encouragement
and personable approach is
refreshing. Got to go...lots of
work ahead of me!" Rhonda
Kositzky, ASAP Personal
Concierge
"I received
your book the day after I
ordered it, which was amazing in
itself, but the content! You
have saved me from so many trial
and error mis-steps and given me
so many good ideas! Thanks so
much for sharing your knowledge
and experiences with people like
me who want to learn. I’ve read
the Manual twice,
stopping only to read God, is
that you?" Patty
Dickerson, Energy Direct
Communications, Dallas, Texas
I just wanted to
thank you for this wonderful
book! I now have direction for
my business, and you made me
feel I really could do it! Thank
you once again!" Jeniffer
Karas, ETC Enterprises
"I have just finished reading
The Concierge Manual, I
enjoyed it, thank you! I really
enjoy your writing style - clear
and concise! It was well worth
the cost! Your book helped give
us the inspiration to take this
challenge, and for that we are
very grateful!" Jim Towers
"I’d just like
to say thank you for the great
detail in your book The
Concierge Manual - I
received it a couple of months
ago and read it within two days.
Now with the fantastic help
gained from your book, I am now
at the stage where I hope to be
starting my own concierge within
the next month. Thank you
again!" Liz Dunn, It’s
Dunn 4 U, Melbourne
Australia
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