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What people are saying about Katharine ...


"When you envision a plan to make a difference in the lives of people daily, you want to be at the feet of great wisdom, honesty and integrity. Katharine has been an excellent teacher, mentor and encourager to me in my business start-up several years ago, as well as recently as I was "polished" by finally taking her class. Katharine sets the standards we in the same industry should follow. She becomes kindred spirits with her students, being "candidly real" and passing on life lessons to assist in the measure of success. I have worked with her personally one on one to seek out direction, as well as I am a proud graduate of Triangle. Sharing information to help others become a star in their own right... PRICELESS!"  Earlena Morris, TIME AVE, Bakersfield, CA

"Thank-you, Katharine, the seminar was incredible. Your presentation is entirely credible, easy to follow and time extremely well-spent." Ellen Pfeiffer, San Antonio, TX

"I have just completed the Quick Start program with Katharine Giovanni from Triangle Concierge and it was much, much more than I expected. Katharine is a true professional and incredibly knowledgeable about the concierge industry. She has this intuitive way of directing your ideas to develop a sound business concept that fits your personal desires and goals, furthermore the material provided outlines all that is needed to structure your business.  When I arrived I had a number of scattered ideas and feelings about starting my business, throughout the day Katharine managed to take my ideas and encapsulate concise and exciting options available. As well as providing sound business advice, Katharine also provided genuine support and guidance to help me believe in myself.  The Quick Start Program is a great investment to anyone seeking to start a new business, and or to enhance their current business. The whole experience was inspiring and powerful, it has enriched my professional life and gave me the courage to pursue my passion.  Thank you, Katharine!"  Denise BW Christopher, Just Breathe, A Travel Lifestyle Concierge Company, Calgary, Alberta, Canada

"No matter what you had charged for our one-on-one workshop, the benefits and inspiration far outweighed the investment. I don't know how to thank you except to excel to your level of service and happiness. You have definitely set us up for success! One of the very first things you said to us is and will be the thing I keep coming back to for years to come. You explained to us that we are already "successful" and your analogies to prove it really hit home. Having that paradigm means everything and it allows all else to flow from it. You are the best coach we could have asked for. Thank you!" Robert and Elizabeth Sciolino, Cape Coral, FL

"Thank you so much for the one on one training in Raleigh, North Carolina. The opportunity to work with you was wonderful! You listened to all of my ideas and helped me develop them into a business plan. Working with you I was able to develop a niche that is the first in America! I would highly refer you to anyone who wants to start a concierge business (that is anyone but my competitors)." Dantzler Brunswick, A Hand In Time, Cincinnati, Ohio

"Thank you for providing one of the most motivational and interactive workshops I have ever attended. I also want to thank each of the participants in the November 2005 workshop for their honesty and candor. This feedback along with you made the over all experience- EXCELLENT! Both you and Ron show a true interest in our success." Wally Brown, B2 Concierge and Errand Service, LLC, Atlanta, GA

"I can't say enough wonderful things about Triangle Concierge. I spent 20 years as an executive assistant in the legal and medical communities and finally decided that if I applied my educational and practical experience to building my own business I would be very successful.  Well, fast forward almost two years and I am extremely happy to state that with Triangle's incredible resources and a lot of tenacity, I have been able to achieve my dreams of business success.  Your books, seminars and motivation are the main components necessary to succeed in our industry.  Initially, I purchased another "concierge how to" book and was, fortunately, given your guide as a gift and I must admit it was one of the best gifts I have received.  I will never be able to thank you enough for assisting me in achieving my dreams.  With your leadership and resources, I know that ExecuStaff will continue to thrive.  Anyone who is thinking of starting/expanding a concierge/virtual assisting business must take the time to study your methods.  You have the proven skill set to put anyone considering joining this industry on the path to success.  Triangle Concierge proves that even in our current economy, our services are not only needed but absolutely necessary and welcome.  Thank you Katherine and Ron for making ExecuStaff the success it is today!!!  You are an undeniable asset to our industry.  Keep up the great work.  We wouldn't be where we are today without your leadership." Jacqueline Butler, ExecuStaff Concierge Services, LLC.

"Just a short note to tell you how much I enjoyed reading your book "The Concierge Manual". I am on vacation in Ellicottville N.Y. and I started to read your book on Sunday evening. I completed your book, front to back in only two days. Katharine, your book is by far the only book that I have read cover to cover with the exception of the Bible. Your style of writing made me feel like you were in the room talking to me. I am now in the process of reading your book again so that I can implement your advice and techniques into my business plan." Scott A Davis, 3Sixoh!

"It was an absolute pleasure meeting you.  Your knowledge and guidance has opened my eyes to the concierge industry.  Your training was a wealth of knowledge and I am glad to have been able to participate.  You are a true industry leader and I plan to take the information I learned from your class to take me to the next level in my current position.  After your class, I updated my job description and saw my full potential as an Executive Assistant/ Personal Assistant/Corporate Concierge/ soon to be office manager.  I will wear many hats in this company but I am up for the challenge.    I submitted this to my supervisor as an update to my review and I hope they will also see my true potential.  Thank you again for the wonderful class.  Let’s keep in touch." Christina Honda

"It was a pleasure meeting both you and Ron this past week.  Your seminar was very informative and you delivered the information in such a warm, friendly, and non-intimidating way, that you actually gave me the courage to move forward.  Thanks for having confidence in me!  I look forward to speaking to you in the near future." Anne Mastropierro, Chores Galore and More

"It was certainly a pleasure meeting you.  Initially, I arrived at your seminar with an open mind.  I knew I had the skills, although I was unsure about the niche I wanted to pursue in the concierge business.  After your seminar, I came up with so many new ideas!  Thank you for your invaluable wisdom, professionalism and genuine kindness.  I look forward to meeting you again in the future." Nadine Perlin, CEO & Founder, The Perlin Group

"Katharine teaches you how to really LISTEN and get what you deserve out of life. This book is groundbreaking - grab it now!" Debbie Allen, author of Confessions of Shameless Self Promoters

With one month behind my Triangle Workshop experience, I thought a brief update might be appropriate. Though I had done some homework concerning the errand/concierge field prior to attending your workshop, I had no idea what was ahead of me until that participation. The depth and breath of the learning from that experience was more than expected and for that I thank you. Your knowledge, experience, insight and the "positive approach to life" can only be understood and appreciated by participating in the workshop. For a solid month now, I have referred almost daily to the workshop workbook, the several handouts, your book and my copious notes and still feel like I have so much to learn and prepare for before my first client says "thanks for the superior service!" Dick Hendricks, Palatine, IL

"Of all my guests over the past year, you are outstanding through your sincerity and reality. You are an inspiration to us all. Please keep up your work... " Hawk from the Mind, Body & Soul Network

"I have read your manual on starting your own concierge business. Let me tell you - it was wonderful. The examples and all of the tried and true advice made sense. I have read too many home business books that are too general, even if the table of contents suggests otherwise. So thank you for putting together exactly what I needed. Thanks again for a wonderfully written "How to..." guide. It made it easy to get started." Carla Mandell, Spirit Concierge

"Katharine, I received the manual the day after I ordered it , which was great because I was anxious to get it. Once I picked it up, I could not put it down until I finished. I was extremely pleased and excited about the contents of the manual. You thought of everything! Now thanks to you, I have a more focused vision of what I want to do and how to go about getting there. It is the ONLY manual I have recommended for those thinking about starting a concierge service. Thank you for providing such an excellent and thorough source of information for those of us struggling to find material for this business." Ineavelle Middleton, Middco Go-For Services

"Your book is detailed and easy to understand and serves as a model for other young business entrepreneurs. Outstanding and fantastic job!!!!! Thank you." Dennis Awen, California

"I read your book from cover to cover and thoroughly enjoyed it. You have done a magnificent job highlighting all the ins and outs of this business." Grace Howes, North Carolina

"Really want to thank God for choosing you to be the forerunner in the concierge business. The information that you have in your book was so helpful. I was able to focus and get a better insight on the business by following the guidelines that you set in place." Christopher Scott, Point of Contact, Nashville, TN

"I read your book and found it very insightful, educational, and instructional. It played a tremendous role in laying down some of the ground work and planning for our "soon to be launched" endeavor. Thanks again!" Bernard L. Lewis, Synergee LLC, New York

"I have recently ordered your Concierge Manual and am learning so much, which is extremely informative and more useful than I could have hoped. Thank you sharing your expertise with the rest of us. You are certainly a role model and mentor to this new growing field. Thank you!" Jennifer Stoops, Florida

"I received my manual—and I am well pleased! It is full of vital information, some things I never considered or thought of. Thank you again for writing such a well informed manual." Joyce Thomas, California

"Purchasing your manual and contracts has been by far the best investment we have made into our business! Thank you so much for the invaluable information and all the support you have given us! It is nice to know there still is service after the sale." Steven Meyer, Ohio

"A great investment in my business. I found the book to be straight forward and to the point. It is full of valuable information. Especially for newbies with lots of questions. No fluff in this one. Thank you!" Vikki White, The Organized Life

"Thank you for your great book! Event hough some parts of it have to be a little different on the way of thinking here in Denmark, it has saved me from a lot of guesswork." Jimmy Therkelsen, Personal Concierge, Denmark

"I received my manual from you a couple of months ago and it has been fantastic. My partner and I have a meeting with a property manager on Tuesday. We could not have done it without your book! Tia DeVoll, Hill Country Concierge

"Thanks so much for the detailed book. Now, I am less scared and more excited! I enjoyed our conversation, your encouragement and personable approach is refreshing. Got to go...lots of work ahead of me!" Rhonda Kositzky, ASAP Personal Concierge

"I received your book the day after I ordered it, which was amazing in itself, but the content! You have saved me from so many trial and error mis-steps and given me so many good ideas! Thanks so much for sharing your knowledge and experiences with people like me who want to learn. I’ve read the Manual twice, stopping only to read God, is that you?" Patty Dickerson, Energy Direct Communications, Dallas, Texas

I just wanted to thank you for this wonderful book! I now have direction for my business, and you made me feel I really could do it! Thank you once again!" Jeniffer Karas, ETC Enterprises

"I have just finished reading The Concierge Manual, I enjoyed it, thank you! I really enjoy your writing style - clear and concise! It was well worth the cost! Your book helped give us the inspiration to take this challenge, and for that we are very grateful!" Jim Towers

"I’d just like to say thank you for the great detail in your book The Concierge Manual - I received it a couple of months ago and read it within two days. Now with the fantastic help gained from your book, I am now at the stage where I hope to be starting my own concierge within the next month. Thank you again!" Liz Dunn, It’s Dunn 4 U, Melbourne Australia

 

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