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Speaking Topics

 

NEED AN EXPERT OR SPEAKER?

 

Katharine can deliver keynote presentations, breakout sessions and full and half day programs.

She has business clientele from across the country and around the world. They range from start-ups to large, nationally known corporations. They are companies that recognize the value of treating their clients with respect and giving them unparalleled customer service.

Katharine has instructed management and employees at hotels; hospitals and health care centers; real estate management companies; private communities; travel agencies; and national retail chains. She provides cross-training for front desk personnel, doormen, security officers, and phone banks. These businesses have learned the value of taking their customer service to the next level.

Katharine shares her insight and expertise to help you grow your business, maintain customers, and attract new ones.

 

 

Interview and Speaking Topics Include....

  • Eroding People Skills - why did it happen and how to change it

  • Five Star Service - Are your employees really going above and beyond?

  • Above and Beyond Service - Learning How To Think and Act Like a Concierge!™

  • Concierge Industry History and Impact

  • Concierge Training and Cross-Training

  • Concierge start-up Consulting

  • The Craziest Concierge Stories

Katharine also offers the following...

  • Corporate Consulting/Evaluation

  • The Concierge Seminar™

  • Private Training and Consultations

  • Live Webinars 

To read about what people are saying click here

To read more details about these programs, please visit www.triangleconcierge.com

To book Katharine for your next event, or to book her for multiple days or locations, please contact her at 631-267-4300, or toll free at 888-418-1999

She may also be contacted via email at kgiovanni@triangleconcierge.com

Katharine’s books are available at quantity discounts.

Katharine can also be reached via her office at ...

Triangle Concierge, Inc.
3650 Rogers Road, #328
Wake Forest, NC 27587
Local Tel: 631-267-4300; Toll Free: 888-418-1999

Please visit Katharine's other website at ... www.triangleconcierge.com

To read comments about Katharine --- please click here