Katharine C Giovanni : Workshop

Katharine Giovanni, acclaimed author and the world's leading international concierge training expert, has been training concierge for over a decade. She has traveled around the country teaching workshops to groups, individuals, hospitals and corporations. Katharine is one of the founders of the industry and is the most sought out concierge expert in the world.

Katharine can deliver keynote presentations, breakout sessions and full and half day programs. Topics include ...

I just wanted to take a moment to thank you for a job well done. You’re not just obviously an expert in your field, but you are also very warm, honest, sincere and humorous individual that the students in the Concierge and Customer Service Training classes could all relate to, and because of that there was no hesitation on the student’s part to openly participate, which helped make these classes such a success. The training sharpened our employee’s current skills and also taught them new and improved ways of performing their jobs, which lends itself to better customer service, and which ultimately will aid in distinguishing our Company from our competitors. Thanks again for everything. Kenneth C. Stuke, PHR, Vice President of Human Resources, Cammeby’s Management Company, LLC, Fresh Meadows, NY

To be a successful concierge you must first act like a concierge. When someone thinks about a concierge, you automatically assume that they will provide you with over-the-top customer service and will treat your customers like royalty.

In this incredible workshop, Katharine will teach your staff how to act like a concierge. They will learn about office and client etiquette, and will find out how important image is including your appearance, manners and even the way you speak. From the correct way to shake hands to customer service skills, we’ll show your staff how to act like a true concierge!

You don't necessarily have to be a concierge ... you just need to act like one!!!

The Concierge Workshop
Usually delivered as a full day program. Katharine can also deliver it as a half day program as necessary. Completely customizable.

Take your life and/or business to the next level and start your own successful concierge and/or Lifestyle Management service! Our training will help get you started FAST.

This fun and interactive workshop will teach you how to meet your goals and dreams fast, and will show you how to manifest more money and abundance! Watch your new company just soar to the top!!! This workshop, considered by many to be the best in the industry, will eliminate the guesswork and will provide you with all the information you need to get your company off the ground fast.

Triangle Concierge has been training concierge since 1998. Our acclaimed intensive training programs and services have been put to the test, and they work. We are one of the oldest concierge consulting companies in the U.S. and were actually the first company in the world to completely devote itself to training and informational services.

For those of you who are serious about meeting your life goals and dreams FAST, this is a workshop that you simply cannot afford to miss.

Katharine can also teach your group how to ACT like a concierge --- you don't have to be a concierge to learn how to act like one!

For more information on the concierge workshop, or to find out how to set up your own concierge service (or department) please visit my other website at www.triangleconcierge.com

"No matter what you had charged for our workshop, the benefits and inspiration far outweighed the investment. I don't know how to thank you except to excel to your level of service and happiness. You have definitely set us up for success! One of the very first things you said to us is and will be the thing I keep coming back to for years to come. You explained to us that we are already "successful" and your analogies to prove it really hit home. Having that paradigm means everything and it allows all else to flow from it. You are the best coach we could have asked for. Thank you! Robert and Elizabeth Sciolino, Cape Coral, FL

How to Grow your Business from the Inside Out
Can be delivered as a keynote address or breakout session

Learn how to access the files of your mind so that you can download the answers to all your business needs. Join Katharine Giovanni in this incredible session where she will show you how to grow your business from the inside out!

What inspires you? We'll teach you how to apply what you love with what you do! Do you want to be prosperous? Then you must begin to THINK prosperous! Katharine will also talk about Customer Service. What do your customers and employees really want? Good customer service. Treat your clients AND employees like you want to be treated and watch your business soar to the top! This is an incredible life-changing workshop.

In a nutshell ... change the inside and your world will change on the outside. The outside reflects what is going on in the inside.

You have to move beyond the traditional way of doing things. You must begin to think higher and farther!!! If you want your company to rise about the rest, then you must market within first, then clients will be running to your door! Katharine's incredible 7-Step Formula will help your company soar to the top!

I have just completed the Quick Start program with Katharine Giovanni from Triangle Concierge and it was much, much more than I expected. Katharine is a true professional and incredibly knowledgeable about the concierge industry. She has this intuitive way of directing your ideas to develop a sound business concept that fits your personal desires and goals, furthermore the material provided outlines all that is needed to structure your business. When I arrived I had a number of scattered ideas and feelings about starting my business, throughout the day Katharine managed to take my ideas and encapsulate concise and exciting options available. As well as providing sound business advice, Katharine also provided genuine support and guidance to help me believe in myself. The Quick Start Program is a great investment to anyone seeking to start a new business, and or to enhance their current business. The whole experience was inspiring and powerful, it has enriched my professional life and gave me the courage to pursue my passion. Thank you, Katharine! Denise BW Christopher, Just Breathe, A Travel Lifestyle Concierge Company, Calgary, Alberta, Canada

Katharine will teach a lecture or workshop for groups of any size.

If you would like to book Katharine for a workshop or lecture, please email her at kgiovanni@triangleconcierge.com, or you may call her at 919-453-2850

She can also be reached via her office at ...

Triangle Concierge, Inc.

3650 Rogers Road, #328, Wake Forest, NC 27587

Tel: 919-453-2850; Fax: 919-453-2851

Thank you!!!

Please visit Katharine's other website at ...
www.triangleconcierge.com

To read comments about Katharine --- please click here